Hotel regulations

§1. SUBJECT MATTER OF THE REGULATIONS
These Regulations (hereinafter referred to as “Regulations”) define the rules of renting apartments, the Aparthotel Owner’s and Guest’s responsibility, as well as the rules of using the infrastructure of Aparthotel Green, 3 Torunska Street, 72-600 Swinoujscie. The rules and regulations are an integral part of the agreement, concluded, among others, by making a reservation and/or paying a deposit or the entire amount due for a stay in Aparthotel. By concluding the contract, the Guest declares that he/she has familiarized himself/herself with the content of the Regulations and accepts its provisions. Conclusion of an agreement on different terms and conditions than those specified in the Regulations excludes the application of the Regulations only in the scope regulated by separate arrangements. The owner of the Aparthotel is Green Concrete Group Sp. z o.o. with its registered office in Świnoujście, 4/9 Bohaterów Września St., 72-600 Świnoujście, entered in the Register of Entrepreneurs under KRS: 0001037878, NIP: 8551601320, REGON: 387809842, share capital of PLN 800,000. Whenever these Regulations refer to the Aparthotel, it is understood to mean the Aparthotel Owner. The Regulations are binding on all persons staying at the Aparthotel, in particular the Guest, persons accompanying the Guest or staying at the Aparthotel with the consent of the Guest. The Regulations are available on the Aparthotel’s website and in the mobile application available to Guests. A Guest is a person who has concluded a contract with the Company for the provision of services at the Aparthotel (hereinafter: “Guest”). Charges for services provided at the Aparthotel or by the Aparthotel are specified in the Price List.

§ 2. HOTEL HOURS
The apartment is rented for hotel nights. Check-in time is from 15:00 to 11:00 the next day. If the Guest does not specify the length of stay when booking the apartment, it is assumed that the apartment was rented for one hotel day. A request to extend the stay beyond the period specified in the reservation, the Guest shall report no later than 10:00 a.m. on the day preceding the day of departure from the Aparthotel according to the reservation. The Aparthotel may grant the Guest’s request as far as apartments are available, subject to the other provisions of the Regulations. Aparthotel may refuse to extend the stay, inter alia, if the Guest has not made full payment for the existing stay on the day of arrival or in case of non-compliance with the Regulations by the Guest, persons accompanying the Guest or staying in the Aparthotel premises with the Guest’s consent. A request for an extension of a hotel day on the day of the planned departure from the Aparthotel, up to a maximum of 2:00 pm on that day, the Guest shall notify by 3:00 pm on the preceding day at the latest. For the extension of the stay, the Guest is obliged to pay a fee in the amount resulting from the current Price List. In case of extending the hotel day on the day of leaving the Aparthotel, an additional fee may be charged, which is calculated proportionally from the price for the apartment resulting from the current Price List and the number of extended hours. Remaining in the apartment or leaving belongings in the apartment after 11:00 am on the day of the scheduled check-out without prior arrangement with the Aparthotel staff is treated as an extension of the stay, for which the Guest will pay a fee according to the current Price List.

§ 3. RESERVATION, PAYMENT AND MELDUNE
The current, continuously updated price list of Aparthotel accommodation services is available on the website: www.aparthotelgreen.pl. Payments for services not included in the Price List are provided at the market price, determined by Aparthotel. For payments in EUR, the prices mentioned above are subject to conversion into PLN according to the average exchange rate announced by the National Bank of Poland, Table C, on the last working day preceding the day they are due. The amounts specified in the Price List are gross prices (they include VAT). Aparthotel for individual services offers the following payment methods: Payment by bank transfer to the Aparthotel’s bank account given in the confirmation of the reservation, Payment by credit card, Online payment through the przelewy24 system, Payment in cash by prior arrangement when making the reservation. Payment for the entire stay is collected on the day of arrival of the Guest, unless separate arrangements are made in writing. Payment for additional services can be made at any time during the stay, no later than upon check-out. If the Guest wishes to obtain an invoice for the stay for the company, he/she is obliged to inform Aparthotel about it at the time of booking and to provide the necessary data for proper issuance of an invoice (name, address and tax identification number of the company). Otherwise, it will not be possible to obtain an invoice for the company, but only for an individual who is not engaged in business activity. Aparthotel reserves the right to collect an advance payment for the stay. The reservation is considered made only after payment of the advance payment in the amount determined by Aparthotel. The advance payment may be collected by pre-authorization of the payment card indicated by the person making the reservation, by transfer to the bank account indicated by Aparthotel or through the przelewy24 system. Subject to contrary provisions arising from the terms of the reservation made, in case of cancellation of the reservation by the Guest, the advance payment is not refundable. If the Guest does not arrive at the Aparthotel on the planned date, the advance payment is not refundable, which corresponds to the costs that Aparthotel has incurred in connection with the preparation for the Guest’s stay. In case of cancellation of the reservation within 14 days before the beginning of the planned stay, for reasons related to the Guest, the advance payment is subject to advance payment for the stay on another date agreed with the Aparthotel, failure to agree is the same as cancellation of the stay by the Guest. In case of non-performance of the agreement/cancellation of the reservation due to force majeure, which is a circumstance beyond the control of the Guest or the Aparthotel, the advance payment is subject to be credited towards the fee for the stay on another date agreed with the Aparthotel. If the Guest does not agree to postpone the stay, the advance payment is not refundable. In case of cancellation of the Guest’s stay during its duration, the Guest is obliged to pay the entire fee due for the stay in accordance with the reservation. If the fee has already been paid, it is not refundable. The Aparthotel may, at the time of booking and/or check-in of the Guest, pre-authorize the credit card or charge a cash deposit of PLN 400 (approximately EUR 100)* for each night of the planned stay. If a guest refuses to pre-authorize a credit card or pay a cash deposit, an Aparthotel employee may refuse check-in. The guest shall pay the local and/or resort fee in the amount of the relevant local law. The owner shall collect the local and/or resort fee at check-in. The basis for the Guest’s check-in at the Aparthotel is the presentation to the employee of an identity document with a photograph, in a manner that makes it possible to read the data, and/or the complete completion and signature of the check-in card (written and electronic). In case of refusal to show the identity document in the manner specified above or refusal to complete or sign the registration card, the Aparthotel employee may refuse to check in. Guests can also check-in on their own, in the self check-in mode. Check-in in this mode requires mandatory uploading of an ID/passport to the electronic system. Guests may not provide access to the apartment or equipment/property allowing access to the Aparthotel or the apartment to third parties. Persons not registered in the Aparthotel may stay as guests in the apartment from 12:00 pm to 7:00 pm The stay of persons not registered in the Guest’s apartment during other hours is tantamount to the Guest’s consent for paid accommodation of these persons in the apartment according to the price list valid on the day of the Guest’s check-in. Re-accommodation of persons in the apartment involves the necessity of showing an identity card by the persons concerned. Aparthotel may refuse to serve a Guest who is under the influence of alcohol or intoxicants. Aparthotel may refuse to serve a Guest who, during the previous stay, grossly violated the Regulations or caused damage to Aparthotel property or property of third parties or personal injury.

§ 4. SERVICES AND ADDITIONAL SERVICES
Aparthotel provides services in accordance with its type, category, standard and information contained in Aparthotel’s information and advertising materials. Aparthotel is not responsible for discrepancies resulting from the content of advertising materials with the actual state of affairs. Aparthotel provides Guests free of charge with a mobile application that is an individual e-assistant of the stay. By logging into the application, the Guest consents to the processing of personal data. Aparthotel, through the Application, offers Guests the provision of free and chargeable services. The Guest, at the time of using a paid service, declares that he/she has familiarized himself/herself with the price for the performance of the service by the Aparthotel and undertakes to pay it in accordance with § 3 paragraphs 3 and 4 of the Regulations. Any reservations regarding the quality of services, the Guest should immediately report to an Aparthotel employee or through the mobile application. At the request of a Guest staying at the Aparthotel with small children, a crib may be inserted in the room for a fee. The price is included in the current price list on the Aparthotel website. The Aparthotel does not charge for the stay of children under 2 years old who sleep in bed with their parents. For children under 2 years of age, breakfast is free of charge. The Aparthotel or third parties acting with the Aparthotel’s permission may organize parties and events at designated places and times. Organizing parties and events in the apartments is prohibited. In case of violation of the prohibition, Aparthotel will charge the Guest with a fine of 1000 PLN (approximately 250 EUR)*.

§ 5. SERVICES AND ADDITIONAL SERVICES
Accommodation for Guests with animals is possible in all apartments. Aparthotel accepts small and large dogs and cats. The cost of a dog/cat in the Aparthotel is 80 PLN per day/dog/cat or 50 PLN for two dogs/cats. The apartment can accommodate a maximum of 2 dogs/cats at a time. Each additional dog/cat requires Aparthotel’s consent. Consent for an additional dog/cat takes place at the stage of booking (please contact the staff). We provide a bed for one dog/cat. The Aparthotel accepts healthy animals with health books (rabies vaccination and deworming are absolutely required). Animals should stay in the apartment. Outside the apartments, animals must be walked on a leash and be under the care of the owner. If the animal is in the apartment without guardians, Owners are required to display a card informing the staff that the animal is in the room and cannot enter. It is forbidden to bring animals to the food and beverage outlets (except for the outdoor terrace of the Restaurant/Green Cafe & Drink Bar) and to the Wellness Cabinet area. The Aparthotel does not perform apartment cleaning services during a stay with a pet. The service can be provided at the guest’s request. For safety reasons, cleaning of apartments with pets is performed only when the animal is not in the apartment. In order to arrange a convenient time, please contact the staff. As part of the stay with a pet in the apartment, the owner receives a set of additional equipment: a bed and a bowl. The accessories are the property of the Aparthotel and are intended solely for use by the animal in the apartment. Aparthotel may charge the Guest an additional fee in case the bowl/bed is destroyed, lost or taken away on the day of departure. The cost of one bowl is 30 PLN. The cost of a bed is 100 PLN. It is unacceptable to use hotel towels for the needs of animals, to have animals on the bed and sofas and to settle physiological needs in the apartment. The owner of the animal is financially responsible for any damage to Aparthotel property and private property of other Guests due to the fault of the animal. The owner is obliged to clean up the waste left by the animal on the premises and in the surroundings of the facility. Owners are asked to take their animals outside the premises. In case of non-compliance with this point, Aparthotel reserves the right to charge an additional fee for cleaning the waste left by the animal. The fee is 50 PLN for each action taken by Aparthotel. The owners of the animal are responsible for maintaining the quiet of the Aparthotel and not disturbing other Guests. In case of repeated complaints from other Guests, the Aparthotel reserves the right to request the removal of the animal from the Aparthotel. If the Guest has brought an animal into the Aparthotel without notifying the Guest of his/her desire to stay with the animal or the animal stays in an apartment other than permitted, the Aparthotel may charge a contractual penalty in the amount of 800 PLN (approximately 200 EUR)* per hotel night. Aparthotel may order the Guest to leave the Hotel immediately and will check out the Guest. The Guest is obliged to immediately comply with the demands of the Aparthotel, to pay for the services provided so far and to pay for any damages and to leave the Aparthotel. The fee for unused stay is not refundable.

§ 6. RESPONSIBILITY OF GUEST
On the premises of the Aparthotel, persons without full legal capacity should be under constant supervision of persons obliged to take care of them. Guardians are responsible for the persons under their care, including responsibility for any damage caused by the persons under their care, especially damage to equipment and/or facilities. The Guest shall bear full responsibility for any damage or destruction, including items of equipment and technical devices, caused by the Guest, persons accompanying the Guest or staying on the Aparthotel premises with the Guest’s consent. In such a situation, the Guest shall pay to the Owner a contractual penalty in the amount specified in Appendix 1 to the Regulations. Payment of the contractual penalty shall not exhaust the claims of the Owner in excess of the contractual penalty. If the damaged or destroyed item of equipment is not listed in Schedule 1, the Guest will pay to the Owner an amount corresponding to the market value of the item, in the amount determined by the Owner. The Owner reserves the right to charge the Guest’s credit/debit card without the Guest’s physical presence for damages found after the Guest’s departure with an amount corresponding to the amount of the contractual penalty or the value of the damage in the case of items of equipment and/or technical devices not listed in Exhibit 1 to the Regulations. In case of violation of the Regulations, Aparthotel may refuse to continue to provide services to the person who violates the Regulations. Such a person is obliged to immediately comply with the demands of the Aparthotel, to pay for the services rendered so far and to pay for any damage and to leave the Aparthotel. Leaving the apartment each time – for safety reasons – you should close the taps, check the locking of the door and remove the card from the reader. If the Guest, despite the prohibition, brought animals from the Aparthotel, the Aparthotel will order the Guest to leave the Hotel immediately and check out. The Guest is obliged to immediately comply with the demands of the Aparthotel, to pay for the existing services and to pay for any damages and to leave the Aparthotel. The fee for the unused stay is not refundable. Notwithstanding the above, for violation of the aforementioned prohibition, the Owner is entitled to a contractual penalty in the amount of 800 PLN (approximately 200 EUR)* per each hotel day of violation from the Guest who violated the prohibition on bringing animals into the Aparthotel. The Aparthotel is entitled to a statutory lien on items brought by the Guest, a person accompanying the Guest or staying on the Aparthotel premises with the consent of the Guest at the Aparthotel as a security for payment of the Aparthotel’s claim for the service provided. The Aparthotel provides guests with access codes to the Aparthotel and the apartment during their stay. The code is valid for 24 hours from the time of check-in. There is one hotel card available to Guests in each apartment. In case of losing or destroying the hotel card, the Guest should immediately inform the employee about it. The fee for the card is 100 PLN (about 25 EUR)*. Apartments are equipped with hotel card readers. Due to the environmentally friendly nature of the Aparthotel, each time a guest leaves the apartment he/she is required to remove the card from the reader. For leaving the card in the reader Aparthotel may charge a fine of 500 PLN (about 110 EUR)*. Removing the card from the reader does not affect the operation of the refrigerator and dishwasher.

§ 7. RESPONSIBILITY OF THE HOTEL
Aparthotel shall be liable for loss of or damage to things brought in by persons using its services to the extent specified by the provisions of the Civil Code. The guest should notify the employee of the occurrence of damage immediately, i.e. no later than 24 hours after its occurrence. Aparthotel is not responsible for damage or loss of a car or other vehicle (including non-mechanical vehicles such as bicycles, electric bicycles, scooters, etc.) belonging to the Guest, a person accompanying the Guest or staying on the Aparthotel premises with the Guest’s consent, as well as objects and animals left therein, regardless of whether these vehicles were parked in the underground hotel parking lot or in the parking lot in front of the hotel or left elsewhere on the Aparthotel premises.

§ 8. RETURN OF PROPERTY LE FT
Items left by the departing Guest in the apartment will be sent back to the indicated address at the Guest’s request, at the Guest’s expense. If such an instruction is not received, Aparthotel will store the above items at the owner’s expense for a period of one month from the date of the Guest’s departure from Aparthotel, after which time the items will become the property of Aparthotel.

§ 9. NIGHTQUIET
Night Quiet is in effect from 10:00 p.m. to 7:00 a.m. of the following day. During the quiet hours, the Aparthotel or third parties acting with the consent of the Aparthotel may organize parties and events in designated places. The behavior of Guests and persons using the services of the Aparthotel should not disturb the peaceful stay of other Guests. Aparthoel may immediately refuse to provide further services to a person who violates this rule.

§ 10. COMPLAINTS
Guests have the right to file a complaint if they notice any deficiencies in the quality of services provided. All complaints should be reported in writing to an employee of Aparthotel. The complaint will be considered by Aparthotel within 14 days of its receipt.

§ 11. ADDITIONAL PROVISIONS
There is a complete ban on smoking tobacco and tobacco products in the Aparthotel. In case of violation of the aforementioned ban, the person who violates the ban is obliged to pay a contractual penalty in the amount of 800 PLN (approximately 200 EUR)*. Regardless of the above, the person who violated the ban is obliged to cover the damage caused by his action and the costs associated with the possible intervention of the fire department. Consumption of alcohol in public places on the Aparthotel premises, with the exception of designated catering outlets, is prohibited. Hazardous items and materials, including: weapons, ammunition, flammable, explosive and illuminating materials may not be stored in the apartments. It is forbidden to make any changes in the Aparthotel or its parts, including in particular the apartments. It is forbidden to conduct door-to-door canvassing and door-to-door sales on the Aparthotel premises. It is forbidden to make excessive immissions on the Aparthotel premises, including making noise, generating unpleasant odors, or other activities that may disturb other Guests. It is forbidden to bring furniture and other equipment constituting the equipment of the apartment to the balcony. For reasons of fire safety, it is prohibited to use heaters, irons and other similar electrical appliances that do not constitute equipment of the apartment in the apartments or other premises of the Aparthotel. It is forbidden to use the infrastructure of Aparthotel for persons who are not Guests or persons accompanying Guests without prior consent of the employee. A person violating the above prohibition shall pay Aparthotel a fee for using its infrastructure without the required consent in the amount of PLN 200 (approximately EUR 50)*. The provisions of these Regulations are without prejudice to applicable laws. Should any of the provisions prove invalid, the remaining provisions shall remain in force.

§ 12. PERSONAL DATA
Data Administrator In connection with the conclusion and performance of the Agreement, Aparthotel collects and processes personal data indicated in the reservation form and/or check-in card (including data provided in the self check-in mode) and image for monitoring purposes and is the Data Controller of the personal data (hereinafter “Administrator”). Contact to the Administrator’s designated Data Protection Officer: rezerwacje@aparthotelgreen.pl Provision of data to the extent indicated below is voluntary, but necessary for the conclusion and execution of the contract. Children’s data, such as date of birth, is collected only from their parents or legal guardians in order to determine their age and discounts to which they are entitled. Legal basis for the processing of personal data Voluntarily provided to the Administrator, personal data will be/are collected and processed in accordance with the guidelines of Regulation (EU)2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation), hereinafter: “RODO”. The Administrator obtains personal data in the process aimed at concluding a contract or from partners (e.g. from booking portals, travel agents, etc.). The purposes of collecting and processing personal data, together with the legal basis: in order to take action at the request of Guests, i.e. pricing of the service, booking of the service, and in order to conclude and implement the contract, in particular ongoing contacts. for the purpose of tasks arising from applicable laws, which may include, among other things, financial reporting, statistical reporting, and keeping records and compilations resulting directly from the provisions of the RODO (Art. 6(1)(c) of the RODO in conjunction with Art. 71 in conjunction with Art. 74(2) para. 8 of the Accounting Act) (CSO obligation and local and/or resort fee), in order to protect the legitimate interests of the Administrator, which may include, among others: -establishing, asserting and defending claims, -resolving complaints, -conducting debt collection activities, -archival activities, -analytical and statistical activities, -researching customer satisfaction. for the proper functioning of monitoring to ensure the protection of persons and property and security in the monitored area, limited to places accessible to the public, in particular the area in the main lobby, the Aparthotel entrance area and the area around the Aparthotel, lobbies/corridors, restaurants/cafes, public areas, storage areas, garages/parking areas in order to manage payments made by the Guest, we collect information on credit cards, such as: number, date of issue and, as appropriate, CVC code). in order to protect the vital interests of the data subject, which may include, but are not limited to, purposes related to the need to save life, health or protect property, e.g. for the Administrator to contact the Guest in connection with an incident that occurred on the Aparthotel premises involving the Guest or to the detriment of the Guest or the detriment of a third party, if the Guest was or may have been a participant or witness to such an incident. For the purpose of marketing activities, including direct marketing of the Owner’s products and services. Period of processing of personal data referred to above, the personal data referred to above will be collected and processed for the indicated purposes for the period necessary for the realization of these purposes, taking into account the storage periods specified in separate legal regulations, after which time they will be archived in accordance with point c of this paragraph, with the following reservations. data collected and processed as part of the use of video surveillance, will be processed for a period of 30 days in accordance with the internal rules and regulations of the Operator/Owner, after which time they will be permanently deleted in the process of overwriting the memory of the surveillance cameras with new recordings, unless their storage for a longer period is necessary for the purpose for which they were recorded, data collected and processed for the purpose of marketing activities, including direct marketing of the Company’s products and services data will be processed until you revoke your consent. Sharing personal data Personal data may be disclosed to the Administrator’s employees or associates, as well as to entities providing support to the owner on the basis of outsourced services and in accordance with entrustment agreements, i.e. entities providing IT, HR and payroll, legal services including debt collection, administrative, postal, courier, marketing, insurance services. Personal data may also be transferred to entities with capital ties to the Administrator. Rights of subjects of personal data collection and processing Guests have the following rights: access to the content of their data and rectification. This right can be exercised whenever the data is incorrect or incomplete, to erasure and to limit data processing. This right can be exercised when the data is no longer needed to protect the legitimate interests of the Administrator, the right to data portability when the processing is based on the Guest’s consent or an agreement concluded with the Guest, as well as when the processing is performed by automated means, the right to object, including the right to withdraw consent at any time without affecting the legality of the processing performed on the basis of consent before its withdrawal, to lodge a complaint with the President of the Office for Personal Data Protection when the Guest considers that the processing of the Guest’s personal data violates the provisions of the RODO. The rights listed above can be exercised, among others, by contacting the Data Protection Officer designated by the Administrator. Automated decision-making, including profiling Data provided to the Administrator and other data obtained by the Administrator are not subject to decisions based solely on automated processing of personal data, including profiling. Processing of personal data outside the European Economic Area The Customer’s personal data will not be processed outside the EEA. * For payments in EUR, the fee is subject to conversion into PLN at the average exchange rate announced by the National Bank of Poland on the last business day preceding the due date. Attachment No. 1 amount of contractual penalties for damage to items of equipment and/or devices

ELEMENTS OF EQUIPMENT AND/OR DEVICES THE AMOUNT OF THE CONTRACTUAL PENALTY FOR DAMAGE (INDEPENDENT OF THE DEGREE OF DAMAGE)
TV 3000 PLN
TABLET 1300 PLN
POSSESSION 90 PLN
PILLOWCASE 50 PLN
SHEET 70 PLN
SMALL TOWEL 20 PLN
LARGE TOWEL 40 PLN
FLOORING 30 PLN per 1m2
YOUTH/TOURING BIKE 1700 PLN
TRICYCLE 3000 PLN
ELECTRIC BICYCLE 5000-7900 PLN
MUG 10 PLN
TALER 20 PLN
IRON 200 PLN
BALCONY CHAIR 370 PLN
SOFA, CORNER SOFA 3600 PLN
BALCONY TABLE 590 PLN